We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They don't hook well
Closure is uncomfortable and easily deformed
Very, very small earrings.
I can the Earrings not time dress
I'm happy, all as in the photo, though the Sergi are tiny, like a child
Product of poor quality I do not advise you.
I liked it very much.
Beautiful, great shopping.
I like it a lot but disappointed that there is no clasp... Otherwise very pretty
Look very good and have really high quality; if you have a large earlobe, may be small or hard to put on.
Really small. Not wearable really
Earrings future not these what zamawiałam, but are cute. Are troszeczkę tiny, but fit.
The earrings have the size baby.
Fast delivery, within 10 days to Cyprus. Small miniature, thanks to the store, as necessary I will order more from this seller
A bit too small for my liking
In life they look good, very thin metal, in order to pass in the ear, you need to bend the metal. The tip of the earring is not processed, that is, it looks like a piece of failure in the ear to stick. The goods went to me sooo long, on customs clearance in Ukraine stood for weeks 3. the goods came packed in a plastic transparent zip bag and on top in a plastic box. I'll attach the photo later.
Lovely little earrings, came very quickly-less than a month, one of my fastest deliveries to Ali) the lock is not complex, it easily bends, which is certainly not reliable, but-price/quality. It does not work yet only to dress them with a ball forward, T. To be attached to the back of the ear to insert the pin
Smaller than expected, the way of attached the earring is really tricky since it's so small